Privacy Policy

Draft for review. Have this policy checked by a qualified professional before the site goes live.

Scale Point Group (ABN 48 741 268 009) ("we", "us") respects your privacy. This policy explains how we handle personal information in line with the Australian Privacy Principles.

What we collect

• Contact details you give us: name, company, email address and phone number.
• Booking details: the service you're interested in, your chosen time, your time zone and any project details you share.
• Website usage information collected through analytics and cookies, such as pages visited and the device and browser used.

How we use it

• To manage bookings, respond to enquiries and deliver our services.
• To send booking confirmations, reminders and service updates.
• To send marketing emails, only if you've opted in. Every email includes an unsubscribe link.
• To understand how our website is used and improve it.

Who we share it with

We use trusted service providers to run our business, including scheduling, email delivery, customer relationship management, website hosting and analytics providers [list providers, e.g. Cal.com, HubSpot, Resend, Google Analytics]. Some of these providers store information outside Australia, including in the United States. We do not sell your personal information.

Keeping it secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we only keep it as long as we need it.

Access and correction

You can ask to see or correct the personal information we hold about you by emailing info@scalepointgroup.com.au.

Complaints

If you have a concern about how we've handled your information, contact us first at info@scalepointgroup.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.